Support: Technical Support: General FAQs

General FAQ's

1. HOW LONG WILL IT TAKE TO BUILD MY SITE?

iMatrix can complete your site in a very short amount of time. Most sites are done well within three weeks, and usually less. Once we know exactly what you want, we can give you a realistic time frame. Contact us with any details.

2. HOW WILL PEOPLE FIND MY SITE?

There are two ways people will find your site . . .
1) Website Address - The number one way people will find your website is by you advertising your website address (www.yourcompany.com).
2) Search Engines - Sites such as Google, Lycos, and Yahoo are used to search the content of the web.

3. WHAT CAN I PUT IN MY SITE?

Anything that can be put in a brochure can be on your website including photos and text. The web also offers many more multi-media possibilities such as movies, animations, sound, and interactive applications such as online surveys or job applications. Your customers can send you an e-mail right from your site, or sign up for a newsletter or other periodical. Contact us with your ideas, and we'll show you how we can do it!

4. I ALREADY HAVE A WEBSITE, WHY DO I NEED ANOTHER ONE?

Is your website doing you any good? Have you gotten any business from it? Is it updated frequently enough to make people come back? Is your site search-engine friendly? Are you paying too much for hosting? And most importantly, does your site make a good first impression on people?
If not, we can redesign it and improve the value of your site. If you already have good content and organization and just need an updated look, you may be elegible for a discount. Contact us for details. We can also transfer your site to our ultra-fast server for less than you may be paying for hosting now.

5. CAN I MAKE MY OWN SITE?

Making a simple website is easy. There are software packages available that almost anyone can use. However, it's also easy to put paint on canvas, but not everyone can create a masterpiece. These programs can help you lay out a site and maybe even make simple graphics from a template, but can't help you make good looking professional graphics. If you want to make an online photo album for your family and friends, these packages are fine. However, if you want to prove to people why your business is a better choice for them than your competition, you need to have a professional website. Your website is often your customer's first impression of you. We have the design skills necessary to make it a good one.

Apart from design quality, there are other reasons that do-it-yourself software just isn't good enough. With our experience, we know how to optimize graphics so that they load as fast as possible and still look good. We know how different browsers display pages so that we can make your site look good and be useable to everyone, regardless of the kind of computer or web browser they use. We also know how to use the web server to make your site more useful to both you and your customer. We can write web applications to make your site interactive -- do-it-yourself packages cannot.